MATTERLINQ Builds the Next Generation of AI Procurement Officer
- joanfan9
- 5 days ago
- 4 min read
The rise of artificial intelligence is rapidly transforming the operational logic of industries worldwide. From manufacturing, finance, and technology to services, the pace of digital transformation has exceeded previous expectations. In this race for transformation, Software as a Service (SaaS) has become a critical driver for enterprises to enhance operational efficiency. For businesses, the more pressing question is whether there is a SaaS solution that can truly integrate project management, finance, outsourcing, and regulatory compliance—empowering cross-departmental and cross-functional operations to become more efficient and trustworthy.
“The original concept behind MATTERLINQ was based on an eBilling platform for managing external legal counsel,” said Steven Wang, Founder and CEO of MATTEROOM LLC, recalling the inspiration for the product’s development. . Initially designed to help corporate legal departments manage external counsel, projects, and billing, the platform enabled in-house teams to coordinate projects with outside law firms. Over time, it evolved into a vendor and procurement management system that can support multiple industries.
Unlike traditional eBilling or procurement platforms, MATTERLINQ adopts a “project-centered, task-based”management logic that connects the entire chain—from budgeting, initiation, tendering, bidding, onboarding, task allocation, delivery, billing, invoicing, review, to payment—while maintaining a full audit trail to ensure compliance. This creates a complete and practical SaaS solution for enterprises.
With deep integration with Microsoft 365, MATTERLINQ allows businesses to operate seamlessly within familiar work environments—boosting productivity and accelerating team collaboration. On the vendor management side, enterprises can run competitive procurement processes through the platform to effectively evaluate vendor quality and reliability, ensuring partners meet required standards. The system also supports full project lifecycle management, helping shorten contract turnaround times, reduce legal risks, and streamline operations.
Built on Microsoft Azure, MATTERLINQ leverages AI technology to combine RFP and project lifecycle management with compliance control and vendor collaboration— helping enterprises significantly improve operational efficiency and information transparency. Microsoft Taiwan has expressed strong recognition of MATTEROOM LLC’s innovation in the SaaS domain and will continue collaborating to drive the adoption of AI and cloud technologies, accelerating industry upgrades and digital transformation.
Transparent Management for Clear Progress Tracking
In the digitalization process, many enterprises still rely on timecard records and work reports to monitor employee hours and output. However, Steven believes such methods fail to truly reflect the efficiency and value of work. MATTERLINQ introduces the TimeSheet concept, commonly used in Europe and North America, enabling every project and task to be traceable.
In addition, the platform comes with a built-in Data Room feature that centralizes all project documents and progress records, updating them in real time. This allows managers, procurement teams, and project teams to access and track information anytime, ensuring greater process clarity and transparency. MATTERLINQ also requires vendors’ billing personnel to fill out their own timesheets, while its embedded compliance AI engine automatically reviews entries and rejects any that fail to meet contractual requirements—forcing vendors to make corrections before invoices can be submitted. This not only saves clients a significant amount of manual work but also completely eliminates human error.
“With MATTERLINQ, project owners can see the project’s status at any given time—what’s been completed, what’s still in progress—everything is crystal clear,” Steven explained. He noted that while MATTERLINQ remains a relatively new concept in Asia, similar platforms have already been adopted by nearly all Fortune 500 companies in North America, which inspired MATTEROOM LLC to develop this solution.
The SYSCOM Group Closes Workflow Gaps with Successful MATTERLINQ Implementation
Nineteen years ago, The SYSCOM Group earned the highest level of the Capability Maturity Model Integration (CMMI ML 5) certification, establishing a rigorous framework in areas such as project development, automated processes, and equipment monitoring. Despite this, the company’s financial workflows—from sending RFPs to controlling budgets and issuing invoices— had long lacked an integrated tool capable of seamlessly connecting all stages.
“Thanks to MATTERLINQ, we’ve finally filled in the missing piece of the puzzle,” said James Liu, General Manager of The SYSCOM Group. After adopting MATTERLINQ, the company can now more accurately manage every professional manpower engagement—from order intake, outsourcing, time calculation, invoice issuance to payment—and reconcile accounts with clients in real time, making operations smoother overall.
MATTERLINQ is not just another digital system—it represents an entirely new work logic. “Imagine a company with 20 employees, and 5 of them are ‘digital colleagues’—that’s how I see MATTERLINQ,” Jaems explained. Using the metaphor of “digital colleagues,” he envisions a future where enterprises will commonly have similar concepts embedded in their operations. MATTERLINQ acts as a virtual employee in the digital era, automatically handling task assignments, process audits, approval notifications, and data reporting.
AI Is Reshaping the Value Logic of Enterprises
MATTERLINQ is more than an automation tool — it possesses the ability to plan, communicate, make decisions, and execute, evolving into an intelligent work partner. By combining project management, time tracking, and budget control, it not only improves operational efficiency but also strengthens cross-department collaboration and compliance management, ensuring that every process is well-founded and every piece of information is instantly accessible.
“In the next five years, a company with 80 employees might have 30 ‘digital colleagues,’” said The SYSCOM Group’s General Manager, James Liu. He likens the current AI revolution to when Ford introduced the assembly line a century ago — enabling workers to complete tasks far more efficiently by standing at their station along the conveyor belt. The emergence of MATTERLINQ is similarly transforming how companies operate and redefining their value logic. “AI is a change already in motion,” James remarked, noting that while software and cloud platforms were once standard for large enterprises, now mid-sized companies should proactively adapt and seize the opportunity.
If the first wave of digital transformation was all about "Efficiency", then the next phase will be defined by "Trust" and "Transparency". MATTERLINQ delivers more than process automation — it introduces a new model of operational governance, enabling businesses to remain efficient and composed in an era of uncertainty and intense competition.
Thanks to Business Weekly for the interview. Original article: https://www.businessweekly.com.tw/management/indep/1005794