A forward thinking enterprise leveraging legal tech principles to transform sourcing and vendor operations.
Company Profile
SYSCOM (TPE: 2453) is a publicly listed system integrator in Taiwan, renowned for its rigorous SOPs in managing vendors and outsourced workforce. Despite strong internal processes, their workflows were largely manual—creating inefficiencies in scalability, transparency, and compliance.
The Business Challenge
SYSCOM’s manual workflows created several operational challenges:
Vendor coordination and outsourced workforce management lacked centralized tracking.
Budgeting, time tracking, and billing were fragmented across departments.
Compliance checks were labor-intensive and difficult to audit.
Solution Highlights
SYSCOM adopted MATTERLINQ to automate and unify its vendor and workforce operations. Inspired by leading....
Executive Insights
James Liu, General Manager of SYSCOM:
“MATTERLINQ finally completed the missing piece of our puzzle. It gives us precise control over every aspect of professional service engagements—from order intake, outsourcing, and time tracking to invoicing and payment. It’s more than a system—it’s a digital co-worker.”“Imagine a company with 20 employees, and 5 of them are digital workers—that’s the role MATTERLINQ plays.”
Steven Wang, CEO of MATTEROOM:
“MATTERLINQ was created to redefine enterprise workflows. It’s not just automation—it’s intelligence. We built it to be a collaboration platform where suppliers and service providers work together transparently, with AI ensuring compliance and efficiency at every step.”
